What is Care  &  Care+?

 With the growing demand for networks and electronic systems that run company and home automation systems, we sometimes forget that these systems actually need to be maintained. Technology such as audio video amps and controller and home or business networks are usually in a tight closet or have little to no ventilation and because these components all have electronic currents, they collect dust and air particles that insulate heat and plug the breathing holes. This suffocates equipment causing it to fail. Most times, gears go bad or have a shorter lifespan due to network or AV equipment  being not properly cared for and with our crazy schedules, we don’t have the time. Our custom Care team will schedule  an appointment and come out to properly care for your system so that you don’t have to. 

C - Clean All Devices and AV System 

A - Administer Firmware Updates

R - Readjust & Refine Quality

E - Equipment Inspections

 

CARE    (Individual Plans)

CARE+  (AV Systems + Surveillance + Concierge Service and Remote Monitoring)

 
 
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SURVEILLANCE CARE Treatment

  • Cleaning all surveillance cameras and security equipment related to the Surveillance System

  • Gear Inspection for wear to help ensure full lifespan of all components and Refocusing all security cameras that are needing it

  • Firmware Upgrades on all gear, Optimization of Hard Drive for performance, Run system scan to alert any faults or down equipment, adjust system settings to customer requests

 
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Audio Video CARE Treatment

  • Equipment Dust Removal and Fine Detail on Rack and all touch pads/displays

  • System Firmware Updates on all Equipment and Adjustment of all audio levels and system settings to customer preferences

  • Run system scan/component inspection to alert any faults or down equipment to help ensure full lifespan of all components and check all connections and make sure there are no visible signs of damage

 
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CARE+ Concierge Service

C - Clean All Devices and AV System 

A - Administer Firmware Updates

R - Readjust & Refine Quality

E - Equipment Inspections

 

CARE        (Individual Plans)

CARE+     (AV Systems + Surveillance + Concierge Service and Remote Monitoring)

 

PLUS - Concierge Service

  • Remote monitoring of network

  • Phone support

  • 2 hr turn around offsite tech support

  • 6 hr onsite support window

  • Minimized downtime